Critical Intervention Services

The Critical Difference™

Emergency Response Planning

Our consultants assist clients around the world in developing effective emergency response plans and preparations.

Unfortunately, organizations that base their emergency response planning on broadly-applied corporate SOP documents or business continuity plans are often ill-prepared for the realities of high stress and imminent events, and often discover a tragic truth in Benjamin Franklin’s words.

Over the past twenty years, organizations around the world have turned to our consultant team for assistance in emergency response planning and improving the readiness of their facilities against a wide spectrum of hazards.

Emergency Response Planning & Readiness Assessment

All emergency response planning projects commence with a preliminary assessment to identify unique characteristics of the facility’s operations, hazards or consequences specific to the facility (e.g., terrorism, industrial hazards, etc.), and status of current emergency plans. During this stage, our consultant conducts a physical assessment to evaluate the facility’s infrastructure capabilities (e.g., communications, monitoring systems, etc.), egress design, refuge options for hazardous events, assembly areas, and additional issues.

Upon completion of the assessment, our consultant presents a report to the client with recommended improvements essential for developing new emergency response plans.

Emergency Response Planning

After essential improvements have been identified and a plan for remedy is underway, our consultant works with the client to author a new all-hazard Emergency Response Plan (or improvement of existing plans). Activities undertaken at this stage often include structuring Emergency Response Teams and zone captain systems, designing improved processes for emergency communications, designating safety zones (e.g., assembly areas, shelter-in-place rooms, severe weather shelters, etc.) and authoring a system of event-specific emergency procedures for best performance, safety, clarity, and organization.

Some of the types of event annexes contained in our ERPs include:

- Bomb Threats
- Suspicious Object/Possible IED or IDD
- Suspicious Mail Response
- Suspicious Vehicle/Possible VBIED
- Explosion/Post-Blast
- Death
- Hazardous Materials Incidents (e.g., outdoor, indoor, etc.)
- Suspected Chem-Bio Attack (Covert)
- Non-Threatening Trespass/Suspicious Person
- Precautionary Lockdown

- Imminent Threat/Armed Attack
- Escalated Person
- Workplace Threats and Threatening Behavior
- Hostage Situation
- Suicidal Ideation
- Communicable Disease
- Medical Emergencies
- Mass Casualty Situations
- Tornado (e.g, tornado watch, tornado warning, etc.)
- Earthquake
- Sudden Severe Weather
- Hurricane
- Fire

Emergency Response Team (ERT) and Employee Training

After new Emergency Response Plans are complete and ready for promulgation, our consultant conducts a series of live training classes to instruct employees in critical aspects of the new plan. In addition to employee training, separate sessions are scheduled to instruct ERT members and zone captains on more complex details of the new procedures.

Emergency Response Planning Our Experience and Expertise

- Our consultants have assisted a diverse spectrum of organizations in assessing and improving emergency response plans and readiness for crisis events. Our emergency response planning clients include corporations, community organizations, financial institutions, industrial facilities, schools and universities, and religious institutions.
- Our consultants include court-qualified expert witnesses on emergency management.
- Our consultant team has trained thousands of professionals worldwide in emergency response related topics. In addition to professional-level students, CIS has trained thousands of client employees and ERT members as part of emergency response planning projects.
- In addition to employee training programs, our consultants frequently present on emergency response topics at conferences and special events such as ASIS Europe, International Security Expo, TEDx, Southern Association of Independent Schools, Florida City and County Management Association, Association of Military Colleges & Schools of the United States, and more.

Webinars by our emergency response planning consultants

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The Words of Our Clients and Peers

"The professionalism and expertise of CIS were invaluable in enabling the Tampa Electric Company to become among the very first energy companies in America to achieve this level of protection and security."

"The quality of the Guardian Program at Shorecrest has made our school the envy of any administrator that has come to observe the program...I give my highest recommendation to the Guardian SafeSchool Program."

"The training you are providing to military personnel and law enforcement professionals is unmatched by civilian readiness training for the war on terror."

"CIS not only comes in and assists us, but they're committed to the community. I never encounted that before."

"After a serious consideration of the CIS Guardian SafeSchool Program, the Lead Investigator finds neither fad nor novelty but in its place, creative innovation worthy of further study and application."

Toll-free: (800) 247-6055 | Tampa Bay Area: (727) 461-9417 | Hillsborough: (813) 910-4247 | Orlando: (407) 420-7945

Critical Intervention Services
The Critical Difference™

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The staff of CIS is dedicated to providing each client with the finest quality of protective services available.

Our commitment and dedication to professional, ethical, and protocol conscious service is our trademark.

Preserving, projecting, and protecting our clients’ image and interests is our business.