Critical Intervention Services is a Clearwater, Florida-based company that provides a range of protection and investigative services to businesses, governments, and individuals in Florida and throughout the world. Founded in 1992, CIS is an industry leader in developing and instituting innovative and effective solutions for security and intelligence-related problems, especially those that involve high threat and escalated environments.
As a leading service provider, CIS has provided protective services for high profile individuals, including Senator Bob Dole, actor Steven Segal, news anchorwoman Paula Zahn, talk show host Sally Jesse Raphael, and civil rights leader Archbishop Desmond Tutu, and to governmental agencies, such as the Florida Department of Insurance during fraud investigations and court-ordered receiverships.
CIS has also conducted risk assessments and coordinated anti-terrorism deployments for critical infrastructure sites, such as chemical facilities that warehouse ammonia and power generation plants. Furthermore, through our strategic alliance with the S2 Safety & Intelligence Institute, our practitioners provide a wide range of training services to corporations and governmental organizations throughout the world, including the Federal Bureau of Prisons, the US Capitol Police, the US Department of Justice, and the US Special Operations Command.
Click here for a sample list of clients trained by CIS practitioners at the S2 Institute
To navigate our web site, please use the links on the left side of the screen.
CIS Issues a New Edition of Standard Operating Procedures
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In the early fall of 2009, CIS issued a new edition of our Standard Operating Procedures, or SOPs, to all officers. Dated July of 2009, this document represents the experience of our agency and countless officers over the last seventeen years since our founding. At more than 10,000 words on approximately 500 pages, it is part policy, part guideline, and part handbook. (Click here to read more) |
CIS Attends The U.S.F Area Community Civic Association, Inc. Ceremony for Recognizing Local Heroes
On October 13, 2009 CIS joined the USF Civic Association to honor some of our local heroes. Among those honored, CIS was presented with the Deputy Richard Roach Public Safety Award for outstanding service and bravery in protecting the children and families of the University Area Community. CIS has been conducting services for the Community Civic Association for over 10 years. (Click here for photos)
K.C. Poulin appointed as President of the Florida Association of Security Companies
May 2009 - Critical Intervention Services' President and CEO, K.C. Poulin, was appointed by the FASCO Board as the new president of the association. For more information about this appointment and FASCO, please visit www.fascofl.com
CIS Joins Forces With Residents and Hillsborough County Sheriff's Office for Clean Up and Preservation of the Nuccio Community
On Saturday, January 10th 2009 at 0730hrs, CIS officers rolled onto the grounds at the Nuccio Community Center on Sligh Avenue in Sector 3. With us we brought the Mobile Command Center (MCC), the Argo (our amphibious 6-wheeler off road vehicle), nearly a dozen CIS officers, and a strategic plan for working in concert with the Hillsborough County Sheriff's Office. Residents of the surrounding community also joined us in what would be one of the largest combined efforts in the area for a community beautification program ever. (Click here for photos and to read more)
2008 “Record Breaking” Toy Drive
January 7, 2009 - The Toy Drive started quietly during CIS’s second year of operation (1993), when then Client WTSP Channel 10 asked our CEO, KC Poulin, if he knew any kids who could benefit from leftover toys they had from their annual Toy Drive. KC of course said yes and distributed the toys to children on CIS properties. The Toy Drive was born...(Click here for photos and to read more)
New Patrol Cars
April 11, 2008 - Critical Interventions services has added Dodge Chargers to its fleet of patrol cars. The fleet will now consist of Ford LTD patrol units and Dodge Chargers equipped with police packages.
Click here for photos or Click here for photos of the fleet
K.C. Poulin, President and CEO of Critical Intervention Services Appointed as Vice President of FASCO
March 27, 2008 - The Florida Association of Security Companies (FASCO) has appointed K.C. Poulin as Vice President. FASCO represents member security agencies in the fight to continuously improve the professionalism of the contract security industry. FASCO has been instrumental in progressing legislation with the assistance of a lobbyist that provides protection to the industry and improves the professionalism.
CISTECH
March 17, 2008 - CISTECH, the technical division of Critical Intervention Services, provides a variety of electronic security equipment and systems analysis to businesses and residential communities to assist with asset protection and personnel safety concerns. (more...)
Private Security Legislation
February 04, 2008 - The Florida Association of Security Companies (FASCO) has presented significant new legislation for the industry. The Detain and Hold bill will grant new statutory authority for the licensed security officer who is in uniform and on duty, to detain and hold for law enforcement suspects engaged in criminal activity on the property of their client. The proposed legislation also allows for a limited search to determine if the suspect is armed.
The detain and hold authority would be optional and each company could decide if it wants to offer the service or not.
The language requires that law enforcement be contacted ASAP and that the suspect be turned over to the responding officer for disposition. It has the approval of the Florida Sheriff's Association.
The legislation greatly increases the level of professional services private security can offer to clients and would be a major step in establishing closer coordination between private security and the law enforcement community. It is considered to be a significant advancement in the operational capabilities of private security involvement in homeland security functions.
A unified front by the security industry is needed now if the legislation is to proceed. Without a show of unity, the legislation will have a lesser chance of success. Contact Alan Lamarche, President of FASCO, with your support. Secureland1@aol.com 850-510-9184.
Critical Intervention Services (CIS) Orlando is NOW OPEN!
December 01, 2007 - Critical Intervention Services has now opened another office in the Greater Orlando Area. The office is located at 1310 West Colonial Drive, Orlando, FL 32804. To contact CIS Orlando by phone, please call (407) 447-0451, or by fax (321) 319-0067.
The Orlando office will provide a wide range of protection and investigative services to businesses, governments, and individuals.
CIS Announces Partnership With CIS Waterborne Services
August 2, 2007 - Critical Intervention Services (CIS), Tampa Bay's leading provider of high risk protective services and security solutions, is proud to announce a new strategic partnership with CIS Waterborne Services to provide a range of special functions including: vessel search for explosives and hazardous material; property recovery; weapon recovery, search and rescue.
Click here for more information.
CIS Celebrates 15 years
February 12, 2007 - Critical Intervention Services celebrated its 15-year anniversary. Fifteen years ago our goal was to create an organization composed of some of the best practitioners in the industry and make a difference for the people, communities and organizations we serve. After 15 years of hard work, we take a moment to look back at the progress we have made and acknowledge those who have helped us accomplish our dream. We would like to thank all of those who have aided in making CIS what it is today.
On December 17, 2006 KC Poulin, Tim O'Rourke, and Craig Gundry hosted a celebration dinner to commemorate individuals who have played key roles in the success of CIS over the past 15 years. Thanking first the officers in the field whom define CIS every day by there service, Mr. Poulin opened the evening with how their constant valor has formed this organization and made it the best of the best in this industry.
Click here to view the photos of the celebration dinner
Hurricane Deployments
06/08/2006 - We have put up a new recruitment website to advise contractors about the status of our current hurricane deployments. Please visit this page for updated information about contractor opportunities and to sign up for our reserve deployment team.
The New CIS Challenge Coin Series Minted and Released
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3/13/2006- The new CIS Challenge Coin Series has been minted and released. Included in the series are the CEO Cubic Coin, Executive VP Raven Cubic Coin, VP of Protective Services/UDC Cubic Coin, Chris Neidrich Cubic Coin, and the division coins - Saber: Hazardous Operations Group, Raven: Threat Management Group, and Night Stalkers: Special Services Group.
Click here for photos and descriptions of the Challenge Coin Series. |
SSgt. Will Holcomb Has Been Selected as the Recipient of the John M. Russi Award
12/08/05 - SSgt. Will Holcomb has been selected as the recipient of the John M. Russi Award presented by Florida Association of Security Companies (FASCO) for his contribution to moving legislation which now enables qualified Florida G licensed security officers to carry a 9mm as approved by their agency.
At the December 8th State Security Advisory Committee (PRIASC) meeting in Orlando, he made the following remarks.
“There is no other country in the world where an average Joe, like me or like you, can get a law changed like this. Like my Dad once said, don’t let not knowing how keep you from trying."
To read the rest of Ssgt. Holcomb's remarks, click here
New CIS Award Has Been Created in the Honor of Chris Neidrich
12/07//05 - A new award has been designed and created in the honor of Chris Neidrich. This new award, which is in the form of a proof challenge coin, will be presented to CIS officers who have engaged in extraordinary acts of heroism and bravery. Click here to see a photo of the Chris Neidrich Award for Bravery.
Visit Chris Neidrich's Memorial Page to read more about our fallen hero.
Press Release on Officer Involved Shooting November 29, 2005
11/29/05 - Officer Pablo Feliciano has been working in the security field since 2002. Officer Feliciano passed an extensive background and intense psychological screening prior to being hired. During his weapons training, he scored 239 out of a possible 240 points.
Officer Feliciano came to work for CIS in October 2005. According to his supervisors and fellow officers, Pablo is a caring and outstanding professional. Officer Feliciano recently returned from south Florida where he quickly volunteered for deployment to assist in the areas that had been devastated by Hurricane Wilma.
The Critical Intervention Services family fully supports Officer Feliciano and will provide him with whatever resources he needs to see him through this difficult time. Officer Feliciano has been placed on temporary paid administrative leave.
UPDATE: 2006 - The State Attorney rules that was a justifiable shooting.
Executive Vice President Tim O'Rourke Appointed as Advisory Council Member to Department of Agriculture and Consumer Services
10/06/05 - Florida Department of Agriculture and Consumer Services has appointed Excecutive Vice President Tim O'Rourke to the Private Investigation, Recovery, and Security Advisory Council. This appointment authorizes Mr. O'Rourke to make recommendations to the Department of Agriculture and Consumer Services on matters relative to the regulation of the private investigative, private security, and recovery industries.
CIS President and CEO Appointed To Board of Directors For IFPO
10/05/2005 - International Foundation for Protection Officers (IFPO) appointed K.C. Poulin to the Board of Directors. IFPO was established as a non-profit organization in January 1988 for the purpose of facilitating the training and certification needs of protection officers and security supervisors/managers from both the commercial and proprietary sectors.
New Online Training Available
04/01/05 - A new online training platform has been developed to deliver the S2 Institute's acclaimed classroom programs in a distance learning format. The following three courses are now available:
Visit the S2 Institute for more information on the S2 Online Academy and a listing of upcoming courses.
New Documentary on Training Anti-Terrorism Officers Released
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01/06/05 - A new documentary on Anti-Terrorism Officer training has been released. It follows the strenuous 245 hours of training as a new force of Anti-Terrorism Officers (ATO) prepare to deploy to critical infrastructure sites such as energy plants, chemical facilities, and sea ports. |
CIS Officer Selected as Official Greeter to the President For His Arrival in St. Pete
10/22/04 - CIS Officer Chip Collins was selected by the White House to be the official volunteer greeter to President Bush when he arrives at St. Petersburg Clearwater Airport on Friday, October 22, 2004. The nomination to be a part of this honorable event came from the Clearwater Police Department in connection with Officer Collins work as a volunteer for that agency for the last two years.
New Book Featuring Strategies for Dealing With High Crime Communities Released November 5, 2004
11/05/04 - A new book focusing on creating innovative approaches to crime control, reducing the level of victimization, and elevating the quality of life within high crime communities has been released November 5, 2004. The book, titled The Prevention Agency: A Public Safety Model for High Crime Communities in the 21st Century, is written by CIS President KC Poulin and Dr. Charles Nemeth of California University of Pennsylvania.
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The Prevention Agency: A Public Safety Model for High Crime Communities in the 21st Century
K.C. Poulin, Critical Intervention Services Publisher: California University of Pennsylvania Press - |
New CCBPI Book Released July 9, 2004
7/9/04 - A new book featuring the Community and Character Based Protection Initiative, a CIS pioneered strategy for reclaiming and rehabilitating high crime communities, has been released on July 9th. The book, titled Private Security and Public Safety: A Community-Based Approach, is written by CIS President KC Poulin and Dr. Charles Nemeth of California University of Pennsylvania.
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Private Security and Public Safety: A Community-Based Approach
K. C. Poulin, Critical Intervention Services |
Christopher Neidrich's Funeral
7/02/04 - On July 1, 2004, we laid our brother to rest. The service was held at Our Lady of Lourdes in Dunedin, Florida.
A special memorial page has been put up to honor Chris and his contributions to CIS.
Click here for a description and photos of Chris's funeral.
CIS Survivors Memorial Fund
06/10/04 - A memorial fund has been established to benefit the children of fallen CIS officers. Individuals that wish to contribute to the memorial fund should make a check out to: CIS Survivors Benefit Fund.
Mail all donations to: Critical Intervention Services, ATTN: Bill Schoepf/Memorial, 1261 South Missouri Ave., Clearwater, FL 33756.
Individuals that wish to donate for the specific benefit of one officer's child should specify the name of the officer with their donation.
Critical Intervention Services
1261 South Missouri Avenue
Clearwater, Florida 33756
Tel. (727) 461-9417
Toll-free: (800) 247-6055
Fax (727) 449-1269
Florida "A" License: A9900261 • Florida "B" License: B9200107
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